GDPR
GDPR
1. Introduction
This Privacy Policy explains how Livoroom (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you visit or make a purchase from our website.
We are committed to complying with the General Data Protection Regulation (GDPR), the UK GDPR, the Australian Privacy Act 1988, and applicable consumer protection laws.
2. Data Controller
The data controller responsible for processing your personal data is:
Business Name: Livoroom
Country of operation: Australia
Contact email: help@livoroom.com
3. Personal Data We Collect
We may collect the following categories of personal data:
-
Identification data (full name, billing and shipping address)
-
Contact data (email address, phone number)
-
Order and transaction data
-
Payment data (processed securely by third-party payment providers; we do not store full card details)
-
Technical data (IP address, browser type, device information)
-
Marketing and communication preferences
-
Customer service communications
4. Lawful Basis for Processing (GDPR Article 6)
We process personal data on the following lawful bases:
-
Performance of a contract – to process orders, payments, and deliveries
-
Legal obligations – accounting, tax, and regulatory compliance
-
Legitimate interests – fraud prevention, website security, service improvement
-
Consent – marketing communications, cookies, and tracking technologies
You may withdraw your consent at any time.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to ensure website functionality, analyze traffic, and deliver relevant advertising.
Cookies are categorised as:
-
Strictly Necessary Cookies
-
Functional Cookies
-
Analytics Cookies
-
Marketing Cookies
Analytics and marketing cookies are only placed with your explicit consent.
You can manage or withdraw your consent at any time via the Cookie Settings link on our website.
For more details, please refer to our Cookie Policy below.
6. International Data Transfers
As we operate from Australia, your personal data may be transferred and stored outside the European Economic Area (EEA) or the United Kingdom.
Where such transfers occur, we rely on appropriate safeguards, including Standard Contractual Clauses (SCCs) approved by the European Commission or other lawful transfer mechanisms.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
Retention periods are determined based on:
-
Contractual obligations
-
Legal requirements
-
Business and operational needs
8. Your Rights Under GDPR
If you are located in the EU or UK, you have the right to:
-
Access your personal data
-
Request correction of inaccurate data
-
Request deletion of your data
-
Restrict processing
-
Object to processing, including marketing
-
Request data portability
-
Withdraw consent at any time
-
Lodge a complaint with your local data protection authority
9. Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.
10. Third-Party Services
We may share personal data with trusted third-party service providers, including payment processors, logistics partners, analytics providers, and marketing platforms, strictly for business operations and in accordance with applicable laws.
11. Contact Us
For any privacy-related questions or requests, please contact us at:
+1(619)975-5099
COOKIE POLICY
Last updated: 16 January 2026
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help improve functionality, security, and user experience.
2. Types of Cookies We Use
Strictly Necessary Cookies
Required for website operation, checkout, and security. These cannot be disabled.
Functional Cookies
Remember user preferences and improve website usability.
Analytics Cookies
Help us understand how visitors interact with our website (e.g. traffic analysis).
Marketing Cookies
Used to deliver relevant advertisements and measure campaign performance.
3. Consent Management
Analytics and marketing cookies are only activated after you provide explicit consent through our Cookie Banner.
You may change or withdraw your consent at any time via the Cookie Settings link on our website.
4. Third-Party Cookies
Some cookies may be set by third-party services such as analytics or advertising providers. These cookies are subject to the respective third parties’ privacy policies.
5. Contact
If you have any questions regarding our use of cookies, please contact us at:
324 HATTON DR APT C,SCOTTDALE,GA,30079-1836,US
Last updated: 16 January 2026